How much is your good name worth? The founder of the Net Commitment Index (or the Employer Brand Index) ENPS, Frederick Reichheld, examined more than 400 companies and determined that the level of positive perception of the company by its employees directly affects the level of its profit.
This tool is used by Apple, Zappos, GE, Facebook, LEGO. Jansen made ENPS available for Ukrainian business.
The algorithm is simple:
The administrator configures the optimal report structure in the system.
Employees evaluate the accuracy of the statement on a 10-point scale: “I will recommend work in the company to my friends who are in search of work”.
Employees fill in two open fields: What do you like? What don’t you to like?
According to the results of the survey, the system determines the percentage of “Promoters”, “Neutrals” and “Critics” of the employer.
The process takes 1 minute of staff time, allowing at the same time receiving extensive diagnostics even in large companies.